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Tel: 01442 353131

Email: info@liituk.com

 
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Support Services

Outstanding support services always on-hand to assist.

We offer an outstanding support service, providing instant support via our easy-to-use web portal or via the usual phone and email channels. Our first-time fix rates are second-to-none and our friendly and knowledgeable team are always on hand to assist.

We have several packages available to suit different sized businesses and varying usages.

Please select from the below to find out more.

Platinum Support – Managed Service (Unlimited)

The platinum package is suited to larger businesses who require a complete outsource solution. We offer a comprehensive package so you can fully manage your IT costs, while benefiting from having a team of engineers at your disposal, without the personnel overhead. This package is perfect for completely managing all IT costs with unlimited remote, on-site and project services included within the package.

Service Level Agreements (SLAs)

We have Service Level Agreements with our Gold and Platinum Managed Service packages:

We have 24-hour monitoring systems which automatically fix issues before they become a problem, and proactively notify us of any impending issues so we can ensure everything is running to its optimum at all times.

Contact us to find out more.





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